SLA vs SLO vs SLI: Which One You Have to Build
SLA vs SLO comes down to audience, but the SLI underneath is the only layer you have to build, and its definition decides what the other two mean.
11 posts tagged "Sre".
SLA vs SLO comes down to audience, but the SLI underneath is the only layer you have to build, and its definition decides what the other two mean.
Observability is what your telemetry lets you ask, monitoring is the set of questions you already wrote down, and only one of them survives a dead host.
Incident communication works when the first update ships in minutes. Here are the templates, the cadence by severity, and who posts each one.
MTTR is how long you stay broken and MTBF is how often you break. Both formulas are simple, and both hide a detection delay you control.
Golden signals are latency, traffic, errors and saturation - the four metrics Google's SRE book says to watch when you can only watch four.