Refund Policy

Last updated: 21 June 2026

This Refund Policy applies to paid subscriptions to the Uptime Room service, operated by Numrush, trading as Uptime Room. Payments and refunds are processed by Paddle.com, our authorised reseller and Merchant of Record.

30-day money-back guarantee

If you are not satisfied with your initial purchase of a paid subscription, you may request a full refund within 30 days of that initial purchase. To request a refund, email support@uptimeroom.com with your order number and the email address on your account. Approved refunds are returned to your original payment method by Paddle and typically take 5 to 10 business days to appear.

Subscription renewals

Paid subscriptions renew automatically at the end of each billing period unless cancelled. If you wish to cancel, please do so, or contact us, at least 48 hours before the end of the current billing period. There are no refunds on unused portions of a subscription period after a renewal has been charged, except where required by law.

How to cancel

You can cancel at any time from your account settings, or by contacting support@uptimeroom.com with your order number and account email. Cancellation takes effect at the end of the current billing period, and you keep access until then.

Price changes

If we change subscription pricing, we will notify you in advance. Changes apply from your next renewal, and you may cancel before that renewal if you do not wish to continue at the new price.

Changes to this policy

We may update this Refund Policy from time to time. Updates will be posted on this page with a revised date.

Contact

For any billing or refund question, contact us at support@uptimeroom.com or by phone at +91 89109 66022.