Server Downtime: Causes, Prevention and Detection
Server downtime has six ordinary causes, and change tops the list. Prevention handles half the problem, and detection decides how long it lasts.
#incident-response
12 posts tagged "Incident Response".
On Call Rotation: The Arithmetic Before the Calendar
An on call rotation starts with headcount arithmetic, not a calendar. Here is the pool size, the shift boundary and the handoff that make one hold.
Incident Management Tools: Buy by the Minute, Not the List
Incident management tools compared by the minute of the outage they serve: detection, paging, coordination, customer comms, and the review the week after.
Hosted Status Page: The Shared-Fate Test That Decides It
A hosted status page is worth it for one reason: it does not share your network, certificate, DNS zone or login. Here is how to check that it really doesn't.
Disaster Recovery Plan: Tiers, Roles and Proof
A disaster recovery plan is only worth the last rehearsal behind it, so tier the services, name the dependencies and file a measured recovery time.
Chaos Engineering: Experiments That Prove Detection
Chaos engineering breaks part of a live system on purpose. The value comes from the hypothesis, the blast radius and an independent check that noticed.